Chamco Digital Accessibility Statement

Effective Date: December 20, 2024

At Chamco Digital, we are dedicated to blending artificial intelligence with innovation to empower businesses to thrive in the dynamic digital age. Our expert team delivers transformative AI and cloud technology solutions, optimizing IT service delivery, product development, and operational growth for clients worldwide. Central to our mission is a commitment to inclusivity, ensuring that our Services—including our website (www.chamcodigital.com), AI-driven tools, cloud platforms, and related offerings—are accessible to all users, including individuals with disabilities. This Accessibility Statement outlines our dedication to fostering equitable access, aligning with global accessibility standards, and promoting a user-centric experience that fuels success for everyone.

Our Commitment

Chamco Digital is committed to making our digital offerings accessible to all users, regardless of ability, to ensure that everyone can benefit from our innovative AI and cloud solutions. We strive to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as well as other recognized standards, such as Section 508 of the U.S. Rehabilitation Act and the European Accessibility Act. Our goal is to provide a seamless, inclusive experience that enables users with visual, auditory, motor, cognitive, or other disabilities to engage fully with our Services. By prioritizing accessibility, we uphold our values of trust, integrity, and innovation, ensuring that our transformative solutions are available to diverse audiences.

Scope of Accessibility

Our accessibility efforts encompass the full spectrum of Chamco Digital’s offerings, ensuring that all components of our Services are designed with inclusivity in mind:

• IT Services: Our cloud-based AI deployments, support tools, and client dashboards are engineered to be usable by all, enabling clients and end-users to manage workflows, access analytics, and optimize operations effectively.
• Product Development: Our AI applications and cloud interfaces are designed to accommodate diverse abilities, incorporating features that enhance usability for users with varying needs, such as those requiring assistive technologies.
• Digital Platforms: Our website, client portals, and related digital assets are built to be navigable and functional for individuals with disabilities, ensuring equitable access to resources, documentation, and support.

Accessibility Features

To deliver an inclusive experience, Chamco Digital incorporates a range of accessibility features across our Services:

• Keyboard Navigation: Our AI tools, cloud dashboards, and website support full keyboard navigation, allowing users who cannot use a mouse to interact seamlessly with our platforms.
• Screen Reader Compatibility: We ensure compatibility with popular screen readers (e.g., JAWS, NVDA, VoiceOver) across our IT service platforms, AI applications, and website, enabling users with visual impairments to access content effectively.
• Adjustable Text and Contrast: Our digital interfaces offer options to resize text, adjust font styles, and modify color contrast, enhancing readability for users with low vision or color perception challenges.
• Alternative Text and Captions: All images, charts, and multimedia content include descriptive alternative text (alt text) and captions, ensuring accessibility for users relying on screen readers or those with hearing impairments.
• Simplified Navigation: Our website and client portals feature intuitive layouts, consistent menus, and clear headings to support users with cognitive or motor disabilities in navigating content efficiently.
• Accessible Forms and Inputs: Interactive elements, such as forms and buttons, are designed with ARIA (Accessible Rich Internet Applications) landmarks and labels to enhance usability for assistive technology users.

Ongoing Efforts

Chamco Digital is committed to continuously improving the accessibility of our AI and cloud technology offerings through proactive measures:

• Regular Testing: We conduct automated and manual accessibility testing using tools like WAVE, Axe, and screen reader simulations to identify and address barriers across our Services.
• Team Training: Our developers, designers, and support staff receive ongoing training on accessibility best practices, including WCAG 2.1 guidelines and assistive technology integration, to ensure our solutions remain inclusive.
• Partner Collaboration: We work closely with trusted partners, such as Microsoft and AWS, to align our Services with their accessible technology frameworks, leveraging their expertise to enhance our offerings.
• User Feedback: We actively solicit and incorporate feedback from users with disabilities to refine our platforms, ensuring our solutions meet real-world needs and expectations.
• Accessibility Audits: We engage third-party accessibility consultants to perform periodic audits, providing actionable recommendations to maintain and improve compliance with global standards.

Limitations and Improvements

While Chamco Digital is dedicated to optimizing accessibility, we acknowledge that some areas of our advanced AI tools or cloud systems may present challenges due to their technical complexity or third-party integrations. For example, certain interactive AI visualizations or real-time analytics dashboards may require additional optimization for full compatibility with assistive technologies. We are actively working to address these limitations through ongoing development, testing, and user engagement. We welcome feedback to identify specific barriers and prioritize enhancements, ensuring our Services evolve to meet the needs of all users.

Contact Us

If you encounter accessibility barriers while using our website, AI tools, cloud platforms, or other Services, or if you have suggestions for improvement, please contact our Accessibility Coordinator:

Email: develop@chamcodigital.com
Web: www.chamcodigital.com
Address: Chamco Digital, 1 Riverway, Suite 1700, Houston, TX 77056

When reaching out, please provide details about your experience, including the specific page, tool, or feature involved, the nature of the barrier, and any assistive technologies used. This information will help us respond promptly and effectively. We aim to acknowledge your inquiry within 48 hours and provide a resolution or timeline for addressing your concern within 10 business days, in accordance with our commitment to accessibility and user satisfaction.

Feedback and Support

Your input is invaluable as we strive to deliver inclusive, transformative AI and cloud technology solutions. We encourage users to share feedback, report accessibility issues, or request alternative formats for our resources, such as PDF documentation, video tutorials, or client portal content. For example, we can provide materials in large print, braille, or audio formats upon request to accommodate specific needs.

Chamco Digital is committed to fostering an accessible digital environment that empowers all users to achieve their business objectives. We value your partnership and are dedicated to continuously improving our Services to ensure they are equitable, innovative, and aligned with our mission to fuel growth in the digital age.